[vc_section el_class=”terms” el_id=”term_cond_section”][vc_row][vc_column el_class=”terms_cond_title”][vc_column_text el_class=”terms_cond_title_text”]Welcome to The Restaurant Touring Company Ltd!
These are the terms and conditions for:
By using the website and services, you agree to be bound by these terms and conditions and our Privacy Policy. In these terms, “we”, “us”, “our” and The Restaurant Touring Company Ltd refer to The Restaurant Touring Company Ltd and “you” and “your” refer to you, The Restaurant Touring Company Ltd user.
The following terms and conditions apply to the website and services offered by The Restaurant Touring Company Ltd. This includes the mobile and tablet versions as well as any other version of The Restaurant Touring Company Ltd accessible via desktop, mobile, tablet, social media or other devices.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OR OBTAINING ANY SERVICES OR INFORMATION FROM THE RESTAURANT TOURING COMPANY LTD.
- ACCEPTANCE OF TERMS
This agreement sets forth the legally binding terms for your use of the services and the website. By using the website and the services, you agree to be bound by this Agreement. We may modify this agreement from time to time, and such modification will be effective when posted on the website. You agree to be bound by any modification to these terms and conditions when you use the website and services after such modification is posted; therefore, it is important that you review this agreement regularly.
The Restaurant Touring Company Ltd may, in its sole discretion, refuse to offer the services to any entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Website and the Services is revoked in such jurisdictions. The website and services may only be used in accordance with these terms and conditions and all applicable local, national and international laws, rules and regulations.
By using the website and services, you represent and warrant that you have full right, power and authority to enter into this Agreement and to fully perform all of your obligations hereunder. You further represent and warrant that you are not under any legal incapacity or contractual restriction that would prevent you from entering into this agreement.
By providing The Restaurant Touring Company Ltd with your email address and telephone number, you agree that we may use your email address and telephone number to send you important notices about the services. We may also use your email address and phone number to send you notifications and other messages, such as important changes to the Services, relevant news and special content. If you do not wish to receive these emails, you may opt-out of receiving them by sending us your request through contact information or by using the “unsubscribe” option in emails or mobile notifications. Opting out may prevent you from receiving notifications and alerts about services, relevant news and special content.
- TOURS
By booking a tour through the website, you offer to purchase the services for the price advertised and indicated on the website at the time of booking the tour. Please check the features and content of each tour properly before booking a tour through the website. Please also check the availability dates of the tours.
When a customer books a tour through the website, The Restaurant Touring Company Ltd will send an email to confirm the purchase and payment of the tour. This confirmation email will be produced automatically so that the user has confirmation of their purchase and tour details.
The Restaurant Touring Company Ltd may change or discontinue the availability of tours at any time at its sole discretion. If a tour is cancelled, any payment made for the relevant tour will be refunded in full. This does not affect your statutory rights.
The Restaurant Touring Company Ltd may make changes to tour dates, prices, times and itineraries at any time and at its sole discretion. The Restaurant Touring Company Ltd may cancel, change or substitute the services purchased in connection with the tours that the user has booked. In such a case the user will be informed of such changes and if not satisfied with such changes may request a full refund for the tour or service booked.
All new tour bookings are considered separately and each tour is treated individually.
- PAYMENTS
Tours and services will be paid for via credit/debit card, Stripe and PayPal (payment platforms available from The Restaurant Touring Company Ltd). Payment will be charged to your credit or debit card or debited from your PayPal account balance immediately upon payment for the relevant tour. Upon processing a transaction, we will issue an electronic receipt which will be sent to the email address you provided to us at the time of booking the tour. The email and transaction receipt may be sent via the payment platform available from The Restaurant Touring Company Ltd.
If you find any inconsistency in your billing, please contact us through our contact details or you can make the claim through the customer service of the relevant payment platform.
If your card is declined, you will receive an error message. No payment will be charged to your card and no payment will be processed. There may be a pending transaction on your account until your card issuing bank withdraws the authorization. This usually takes 2 to 5 business days. Your card may be declined for a number of reasons, such as insufficient funds, AVS (Address Verification System) mismatch, or you have entered an incorrect security code.
If your payment is declined, you must provide an alternative payment method or provide another card on which the payment can be loaded and processed.
The price of the services will be determined according to the tour booked by the user. The Restaurant Touring Company Ltd reserves the right to determine the price of the services and to modify it at any time and without prior notice.
- DISCLAIMER
By booking and purchasing tours, the user accepts and declares that they wish to participate in the gastronomic tours provided by The Restaurant Touring Company Ltd, either on foot, by coach/minibus or by other means of transport such as electric scooters or electric bicycles.
You acknowledge and agree that there may be risks that may be associated with your participation in the tours including, without limitation, food borne illnesses, unfavourable weather conditions, accidents or physical injury. By scheduling and participating in the tours, the customer agrees to accept such risks associated with participation in the tours and that no claim will be made against The Restaurant Touring Company Ltd in connection with such risks.
The user accepts and declares that they are in good health and that they do not suffer from any injury or physical disability that would prevent them from actively participating in the tours. The Restaurant Touring Company Ltd accepts no responsibility for any injury or damage that the user may suffer as a result of not being in optimal physical condition to participate in the tours.
By accessing the website, engaging the services and/or scheduling tours, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any damage or injury you suffer as a result of your attendance at tours booked through the website. You agree to use your judgement and to exercise due diligence before taking any action or applying any advice suggested or recommended through the website, services and tour attendance.
By accessing the website and the content available on the website, you accept personal responsibility for the results of your actions in applying any information or advice suggested by The Restaurant Touring Company Ltd on the website. The Restaurant Touring Company Ltd provides resources and content for informational purposes only; you acknowledge that your ultimate success or failure will be the result of your own efforts, your particular situation and a variety of circumstances beyond the control of The Restaurant Touring Company Ltd.
- LIABILITY
The Restaurant Touring Company Ltd follows all recommendations and guidance from the Government of England or any competent authority with regard to public health at public events. It is the sole and exclusive responsibility of the users or attendees of these events to take appropriate safety precautions such as the use of masks and social distancing and not to rely on the safety measures taken by the event manager. Event attendees are solely and exclusively responsible for attending these events knowing the risks of spreading and spreading the virus and for following and complying with the safety measures and guidance provided by the government and relevant authorities.
The liability of The Restaurant Touring Company Ltd to any person purchasing tickets to attend dining events organised by The Restaurant Touring Company Ltd shall be limited to direct loss and/or damage actually suffered by such individual person.
The Restaurant Touring Company Ltd’ total liability to such person shall in no event exceed the value of the ticket paid by such person for the relevant dining event.
The Restaurant Touring Company Ltd shall not be liable for any special or indirect loss or damage caused to any person or group of persons, even if we have been informed of situations where such loss or damage may occur.
The Restaurant Touring Company Ltd does not purport to limit or exclude its liability for damages caused to any person by situations attributable to The Restaurant Touring Company Ltd or that of any of its employees or associates. The Restaurant Touring Company Ltd does not purport to limit or exclude any other liability which cannot be limited or excluded by applicable law.
- THIRD-PARTY MATERIALS.
“Third-Party Materials” means any content, images, videos, texts or other material that is owned by a third party, such as stock images, videos and texts. Such Third-Party Materials are subject to the applicable third-party terms and licenses, and may only be used as permitted by such terms and licenses.
- COPYRIGHT
All materials on The Restaurant Touring Company Ltd, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by The Restaurant Touring Company Ltd or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all Materials on The Restaurant Touring Company Ltd are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without The Restaurant Touring Company Ltd prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize The Restaurant Touring Company Ltd or any part of the material for any purpose other than its intended purposes is strictly prohibited.
- COPYRIGHT INFRINGEMENT
The Restaurant Touring Company Ltd. will respond to all queries, complaints and claims relating to the alleged infringement by infringement of the copyright of any third party in accordance with the provisions contained in the UK Copyright and Intellectual Property Regulations. The Restaurant Touring Company Ltd respects intellectual property and copyright. If you believe, in good faith, that any material contained on the website infringes your copyright or other intellectual property right, please send us your request through our contact information, with the following information:
- Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers or a statement regarding ownership of the work should be included.
- A statement that specifically identifies the location of the infringing material, in sufficient detail so that The Restaurant Touring Company Ltd can find it on the website. Note that providing a top-level URL is not sufficient.
- Your name, address, telephone number and email address.
- A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the copyright owner, or its agents, or by law.
- A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or authorized to act on its behalf.
- An electronic or physical signature of the copyright owner or of the person authorized to act on the copyright owner’s behalf.
- USER CONTENT
Due to the nature of our services, clients may share information or content with The Restaurant Touring Company Ltd. You retain any rights you may have in the content and information you share with The Restaurant Touring Company Ltd through our services. The Restaurant Touring Company Ltd is not responsible for the accuracy, security or legality of content that clients share with us. The client is solely and exclusively responsible for their content and information. By providing content through our services, the customer grants The Restaurant Touring Company Ltd a worldwide, non-exclusive, royalty-free right and license to host, store, transfer, display, perform and reproduce their content, for the sole purpose of providing the services offered on the website.
- PERSONAL DATA
Any personal information you post or submit in connection with the services and use of the website will be used in accordance with our Privacy Policy. By using the services, you agree that we may collect and store your personal information. Please see our Privacy Policy.
- PROHIBITED ACTIVITIES
The content and information available on the website (including, but not limited to, data, information, text, photos, graphics, video, icons or other material), as well as the infrastructure used to provide such content and information, is owned by The Restaurant Touring Company Ltd or licensed to The Restaurant Touring Company Ltd by third parties. For all content other than your content, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer or resell any information or services obtained through the website. In addition, the following activities are prohibited:
- Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the services, including but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this agreement or without our express written permission.
- Violate the restrictions in any robot exclusion headers on the services or bypass or circumvent other measures employed to prevent or limit access to the services.
- Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
- Deep-link to any portion of the services for any purpose without our express written permission.
- “Frame”, “mirror” or otherwise incorporate any part of the services into any other websites or service without our prior written authorization.
- Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by The Restaurant Touring Company Ltd in connection with the services.
- Circumvent, disable or otherwise interfere with security-related features of the services or features that prevent or restrict use or copying of any content.
- Download any content unless it’s expressly made available for download by The Restaurant Touring Company Ltd.
- DISCLAIMER OF WARRANTIES
Because of the nature of the Internet, The Restaurant Touring Company Ltd provides and maintains the website on an “as is”, “as available” basis and makes no promise that use of the website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
Our website may from time to time contain links to other web sites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.
You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse The Restaurant Touring Company Ltd for any loss or damage caused as a result.
The Restaurant Touring Company Ltd will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.
These terms do not affect your statutory rights as a consumer which are available to you.
Subject as aforesaid, to the maximum extent permitted by law, The Restaurant Touring Company Ltd excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to The Restaurant Touring Company Ltd and The Restaurant Touring Company Ltd shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
- Any incorrect or inaccurate information on the website.
- The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the website or any product or service purchased through the website.
- Any loss or damage resulting from your use or the inability to use the website or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control.
- Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
- Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing or using content from the website or from transmissions via emails or attachments received from The Restaurant Touring Company Ltd.
- All representations, warranties, conditions and other terms which but for this notice would have effect.
- ELECTRONIC COMMUNICATIONS
No responsibility will be accepted by The Restaurant Touring Company Ltd for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any Cleaner User, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.
- INDEMNIFICATION
You agree to defend and indemnify The Restaurant Touring Company Ltd from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
- Your breach of this agreement or the documents referenced herein.
- Your violation of any law or the rights of a third party.
- Your use of the website and services.
- CHANGES AND TERMINATION
We may change the website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the site constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these Terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) or without any warning.
- ASSIGNMENT
This agreement and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by The Restaurant Touring Company Ltd without restriction.
- INTEGRATION CLAUSE
This agreement together with the Privacy Policy and any other legal notices published by The Restaurant Touring Company Ltd, shall constitute the entire agreement between you and The Restaurant Touring Company Ltd concerning and governs your use of the website and the services.
- DISPUTES
The user agrees that any dispute, claim or controversy arising out of or relating to these terms and conditions, or the breach, termination, enforcement, interpretation or validity thereof or the use of the services, shall be resolved by binding arbitration between the user and The Restaurant Touring Company Ltd, provided that each party retains the right to bring an individual action in a court of competent jurisdiction.
In the event of a dispute arising in connection with the use of the website and services or the breach of these conditions, the parties agree to submit their dispute to arbitration resolution before a reputable arbitration organization as mutually agreed by the parties and in accordance with applicable commercial arbitration rules.
You agree to initiate a formal dispute proceeding by sending us a communication through our contact information. The Restaurant Touring Company Ltd may choose to send you a written offer after receiving your initial communication. If we offer and send you a settlement offer and you do not accept the offer, or we are unable to resolve your dispute satisfactorily and you wish to continue with the dispute process, you must initiate the dispute resolution process before an accredited arbitration organization and file a separate Demand for Arbitration. Any award rendered by the arbitration tribunal shall be final and conclusive on the parties.
To the fullest extent permitted by law, you agree that you will not file, join or participate in any class action lawsuit in connection with any claim, dispute or controversy that may arise in connection with your use of the website and services.
- FINAL PROVISIONS
These terms and conditions are governed by the laws of the United Kingdom. Use of the website and services are not authorized in any jurisdiction that does not give effect to all of the provisions of these Terms.
Our compliance with these Terms is subject to UK law and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website and our services or to information you provide to us or collect from us in connection with such use.
If any part of these Terms is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not be affected or impaired in any way. Our failure to enforce or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision in the future.
Any rights not expressly granted herein are reserved.
- CONTACT INFORMATION
If you have questions or concerns about these terms, the products or the service, please contact us through our contact page or via the contact information below:
The Restaurant Touring Company Ltd.
(info@restauranttouring.com)[/vc_column_text][/vc_column][/vc_row][/vc_section]